This statement may be revised from time to time without prior notice, and you should review the latest version regularly. Get It Done Employment Agency Limited (hereinafter referred to as “the Company”) undertakes to comply with the responsibilities and requirements of the Personal Data (Privacy) Ordinance (hereinafter referred to as the “Ordinance”), and its employees must also keep confidential all personal data collected and/or stored and/or used by the Company, and strive to properly preserve and comply with the responsibilities and requirements stipulated in the Ordinance.

Purposes and Methods of Collecting Personal Data

• Signing or processing the required and/or relevant documents for hiring foreign domestic helpers;
• When signing the Company’s helper contract, applicant information form, re-selection form, and employment contract;
• When terminating the contract;
• When contacting the Company for inquiries or complaints;
• When using the Company’s employment agency services;
• When using or browsing the Company’s website;
• When participating in various promotional activities through the Company;
• For the purpose of assisting in staff training, improving service quality, and handling inquiries, the content of conversations between you and our customer service staff may be recorded.

Types of Personal Data

• Documents or personal data required by the Immigration Department and/or consulates when processing applications for hiring foreign domestic helpers;
• Information required to verify your identity, including copies of identification documents and numbers;
• Your and family members’ Chinese and English names, identity card numbers, and dates of birth;
• Copies of your relationship certificates;
• Contact telephone/email address and other information;
• Your address proof, including address proof and/or lease copies;
• Your income/asset proof, including copies of income proof, bank statements or passbooks, deposit certificates, bank or financial account information, etc.;
• Transcripts or recordings of your calls to the Company’s hotline and telephone interviews;
• Emails or letters sent by you to the Company.

Retention of Personal Data

• Personal data will be kept until the original purpose for which the above data was collected, or a directly related purpose, is achieved; unless the above personal data must be kept in accordance with any applicable laws and regulations or contractual provisions;
• In accordance with the above principles and the Company’s internal procedures, personal data will be purged from the Company’s electronic, manual, and other storage systems after a specific retention period.

Security of Personal Data

The Company believes that only employees who have a reasonable need to contact you to provide services or have a reasonable need due to other work relationships may be aware of your personal data. The Company has a set of security measures in line with the regulations for protecting personal data to safeguard your personal data.

Use of Personal Data

The Company may use and analyze your data for the following purposes, including but not limited to:

• Processing the required documents or personal data for hiring foreign domestic helpers, including additional documents required by the Immigration Department and/or consulates;
• Verifying your identity;
• Handling your inquiries and providing you with progress/latest information on the services you have inquired about;
• Providing services to you and processing services you have already used;
• Assisting you when you make service inquiries, including investigating and resolving issues that affect service quality;
• Sending you invoices for using the Company’s services;
• Responding to your inquiries or complaints about the Company’s services;
• Maintaining records for reference;
• Promotion and advertising of any services of the Company;
• Assisting the Company in preventing fraud or crimes;
• Contacting you when necessary;
• Matters required or permitted by law to be disclosed.

Disclosure and Sharing of Personal Data

• The Company will keep all personal data held confidential, but may disclose information about you to the following parties:
• Law enforcement agencies, government departments, regulatory authorities, courts, or other institutions required by law;
• Overseas suppliers;
• Banks or credit card companies;
• Professional advisors (including lawyers and auditors).

Collection of Personal Data Online

The Company is committed to protecting the data provided by you, but due to the nature of the Internet, the Company cannot give a full guarantee. Some websites of the Company may disclose non-personally identifiable comprehensive statistical data of website visitors to advertisers, and some websites may also collect comprehensive information about browsing visitors such as the number of visits and other statistics. Such information may include but is not limited to browser type and version, operating system, IP address and/or domain name. Unless otherwise stated, when you browse this website, the Company will only collect your visit records and will not collect any of your personal data. The Company analyzes the browsing habits of web users. After users store Cookies, they do not need to re-register when browsing the website again. Websites often use Cookies to track the themes of websites that users like. You can modify the settings of the relevant Internet browser or computer system to refuse to store Cookies, but you may therefore be unable to use or activate certain functions provided by this website. The Company’s website may block users who do not accept Cookies.

Access to and Correction of Personal Data

• Under the Ordinance, except for the exceptions specified therein, each customer has the right to do the following:
• Check whether the Company holds personal data about themselves and obtain a copy of such data;
• Request the Company to correct inaccurate personal data about themselves;
• Be informed of the Company’s policies and practices regarding personal data and be told the nature of the personal data held by the Company;
• In accordance with the provisions of the Ordinance, the Company has the right to charge a reasonable fee for processing data access requests;
• Requests for access to personal data, correction of personal data, or inquiries about the nature of data held by the Company should be made in writing and sent by fax or mail to: Get It Done Employment Agency Limited Room 29-33, 5th Floor, Park Lane Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui

Enquiries

If you have any inquiries about this statement, please contact the Company at the following address: Get It Done Employment Agency Limited Room 29-33, 5th Floor, Park Lane Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui Enquiry Hotline (Whatsapp): 84008693